Meet your new Command Center. Furie isn't just a chatbot—it's an end-to-end support and sales engine. Featuring WaiPoint Harbor ServiceDeck™ for omnichannel ticketing, SkyBase CRM™ with live prospect heat scoring, and the powerful WingMate™ AI Suite to instantly draft agent replies and coach your team in real time. Automate everything with the drag-and-drop FliPath Chart Mapper™ and fuel your AI's brain instantly with The LightHouse™ auto-sync knowledge base!
From the Agent Dashboard to the Live Prospecting Heat Map.
"With Furie AI, we increase conversion with proactive web engagements, live active prospecting, and personalized CTAs. We can attribute outcomes to campaigns with end-to-end data."
"Finally we can unify web + messaging experiences, reduce bounce, and scale digital sales/CS flows without adding headcount."
"Furie AI enables us to deflect repetitive contacts, lower AHT through reply guidance, and improve CSAT with faster, consistent responses."
"We can route smarter with bot triage, sentiment flags, and packaged session context. Quickly escallating issues are flagged automatically, live! Agents are provided with immediate responses and coached automatically which dramatically shortens handle time. Thanks, Furie!"
"Furie AI was installed in a day. I am confident knowing it features SSL encryption and secure data handling, and role-based access. It was a zero-risk pilot and gave us a rapid time-to-value. I'm thrilled."
"With Furie AI, we've got real-time coaching suggestions, tone/compliance checks, and AI-powered QA scores to accelerate onboarding and drive consistency. Our QA scores are shooting up."
Seamlessly integrate Furie™ with the tools you already use, automating workflows and enriching customer data.
Answer instantly on web and messaging—capture leads, resolve FAQs, and hand off seamlessly when needed.
Proactive prompts drive form fills, bookings, and sales—backed by journey-aware recommendations.
A single tag for WordPress, Wix, Squarespace, Joomla—or any site. Enterprise rollouts welcome.
Define what’s safe to say and when to escalate. Keep messaging compliant and consistent.
Deflect repetitive contacts and reduce AHT with reply suggestions and packaged context.
See top intents, deflection rate, CSAT signals, and path to conversion—all in one place.
Integrates easily with thousands of applications such as Salesforce, Hubspot, Mailchimp, Pipedrive, Zoho CRM, and so much more! Have an application you use and want to now if we connect to it? Just ask. The likely answer is "Yes!"
Furie™ talks with your customers where they're at on
Facebook Messenger
WhatsApp
SMS
Google
and beyond!
Identify high-intent visitors in real time. See heat ratings, activity timelines,
and get packaged information (pages viewed, time on page, declared intent) so agents can jump in with context and close faster.
Auto-score visitor intent based on behavior and content engagement.
Understand the journey in seconds: last pages, recency, referrer, device.
One-click summaries populate suggested replies and next-best actions.
Greets visitors, answers instantly, triages by intent, and nudges to next best action.
Reply suggestions, reply coaching, and packaged context and chat histories help agents resolve faster.
Instantly crawl and learn from your website, or manually add to the Knowledge Portal.
Track deflection, AHT, intents, and so much more.
Full transcripts for QA, training, and journey analytics.
Fire links or actions when visitors type “lost,” “pricing,” “book,” “status,” and more.
Web, social, and messaging—unified.
Answer via Search and Maps, or route to your preferred channels.
Automated answers and live handoff in Messenger.
Serve your customers where they already chat.
*Messaging channels available in Omnichannel Pro.
Real-time coaching, journey context, and one-tap bot→human handoff—so agents resolve more, faster.
No lost history. Agents see the full bot conversation and website journey.
Escalate proactively when frustration or urgency is detected.
Context-aware drafts that match your brand voice, policies, playbooks, and intent.
Real-time prompts: shorten, soften, clarify, or add a link—before the message is sent.
Unlimited, searchable logs for coaching, audits, and continuous improvement.
It’s a fair question. Most companies charge for what we give away. Here is our honest business model and why we do it.
We believe every business owner deserves to see who is on their website. You shouldn't have to pay a monthly tax just to know a customer is looking at your pricing page. That’s why Live Prospecting, Heat Scoring, and Manual Chat are free forever. We want you to win first.
We keep the lights on by charging for automation and scale. When you're ready to let the AI handle 1,000 chats at once (Omnichannel), coach your agents live (WingMate™), or engage visitors automatically (Proactive Messaging), we have paid plans for that.
We do not sell your data. We do not show ads in your chat widget. We do not brand your widget with "Powered by Furie" unless you want us to. You own your customer relationships 100%.
No credit card required to start.
Try the chat on the lower right or schedule a walkthrough to see Furie™ in action.
Start FreeWe’ll review your web engagement analytics and contact-center flows and send back concrete opportunities to reduce volume & AHT, increase conversion, and level-up agent coaching. We'll provide a concrete prediction of how much you could save with Furie.AI.
Please tell us how many front desk staff or agents you currently have.
We reply within one business day.
Pick a time that works for you. We’ll tailor the demo to your site, goals, and support stack.
Your timezone is detected automatically. No downloads needed.
Furie™ is an AI-powered chatbot and live agent chat platform designed to enhance your website's engagement and support capabilities. It acts as a 24/7 digital assistant that converts visitors into customers, answers questions instantly, and provides your human agents with powerful tools like real-time reply suggestions and live visitor prospecting to reduce their workload and improve efficiency.
It's incredibly simple! Installation requires adding just one line of code (a script tag) to your website's HTML. It works with virtually any platform, including WordPress, Shopify, Wix, Squarespace, and custom-built sites. You can be up and running in minutes, with no complex development required. Concierge installation assistance is available for free to all customers.
Upon installation, Furie™ uses your website to collect information about your business. You can further equip Furie™ by providing it with your business information through our easy-to-use Knowledge & FAQ Portal. You can add data, question-and-answers, and define key business details like hours, policies, and services. Depending upon the tier you purchase, Furie™ also has situational awareness cues that you can set (unlimited) and keyword triggers. The AI uses this "source of truth" to provide accurate, consistent answers and will escalate to a human agent for anything it doesn't know.
Yes. At no charge, you can change the colors and upload your logo to ensure the Furie™ assistant seamlessly integrates with your website's design and brand identity.
This powerful feature gives your sales and support teams real-time visibility into who is on your website. It provides a "heat rating" to identify high-intent visitors, shows their activity timeline (pages viewed, time on site), and packages this context so either the AI or your agents (or both) can proactively engage with the most promising leads with full understanding of their journey so far.
The handoff is seamless. When a visitor needs to speak with a person, Furie™ can trigger an alert in your Agent Dashboard. The agent can pop in and watch conversations between the bot and visitors happening live, and can see the full conversation history, along with their website journey context, so they can jump in without asking repetitive questions. Our Furie WingMate service provides suggested messages to your agents based on visitor browsing history, page content, chat history, and more!
Yes. Furie™ is built to connect with the tools you already use. We offer easy integrations with thousands of popular applications, including Salesforce, HubSpot, Mailchimp, Zoho CRM, and many more, allowing you to sync lead data and streamline your workflows automatically.
Absolutely. We prioritize security at every level. All communications are protected with SSL encryption, and our platform is built with secure data handling and role-based access controls to ensure your information and your customers' privacy are always protected.
We understand that your traffic can fluctuate. That's why we offer unlimited service AT NO COST! However, we reserve the right to request you switch to an Enterprise plan for any business unit that experiences unusually high volumes.
We offer comprehensive support to all our clients. This includes live chat and email support. Our aim is to answer any questions right away, and we are available 24/7 for your questions. Our goal is to ensure you get the most value out of Furie™, and we're here to help you every step of the way!
Pilot quickly and prove value before you scale. No credit card required.
Proactive, on-page help that converts and deflects.
Works everywhere your customers do.
No wait times, no lost leads.
Central source of truth for consistent answers.
Serve global audiences with ease.
One script tag. Enterprise rollout ready.
Guide users to the next best action automatically.
Track impact across intents, pages, and campaigns.
Searchable transcripts for QA and training.
Heat ratings, journey timelines, and packaged context for agents to act immediately.
Trigger actions on keywords or intents (“agent,” “pricing,” “book,” “status”).
Codify how the AI should respond by situation for governance and consistency.
Human-like voice that is virtually indistinguishable from actual human agents.
Customize with your logo, agent images, colors, and more.
Escalate in real time on web, Messenger, WhatsApp®, or SMS.
Unified inbox with session list, tabs, context, and tools.
Instant delivery between agents and customers.
One-click drafts grounded in conversation history.
“Shorten,” “clarify,” “soften tone,” and compliance nudge buttons while typing.
Optional review step for tone, clarity, and accuracy before sending.
End chats, view history, and switch among live sessions.
Ensure agents never miss a waiting visitor or new message.